Returns.
Returns of purchased goods are accepted only if they have not been used, are in their original packaging, and are delivered complete (including all accessories). Refunds for returned goods will be sent to the provided account or address within 7 business days. Return shipping costs are borne by the buyer.
Complaints regarding mechanical damage incurred during transport will only be considered based on a damage report written in the presence of the delivery person. We cover shipping costs resulting from incorrect order fulfillment by our store. NOTE: Check the contents of the package in the presence of the delivery person! Returns and complaints should be addressed to the contact details provided in the store’s contact information.